Terms of Use

Terms of Use for Stratition

Entity: Stratition Sub-Brand: Markexta (a Stratition brand) Contact: contact@stratition.com Jurisdiction: India Effective Date: [9 May 2026] Last Updated: [9 May 2026]

These Terms & Conditions govern the entire commercial relationship between Stratition, its sub-brand Markexta, and any client or website visitor. This document consolidates Stratition's Terms and Conditions, Intellectual Property Policy, Pricing and Commercial Policy, and Disclaimer and Limitation of Liability into a single binding instrument. By accessing stratition.com or engaging any service offered by Stratition or Markexta, you unconditionally accept these Terms in their entirety.

Part 1 — Terms and Conditions

1.1 Preamble

These Terms and Conditions constitute a legally binding agreement between Stratition, a company incorporated under the laws of the Republic of India and the parent entity of Markexta, and any individual or legal entity that accesses, inquires about, or purchases any service offered by Stratition or its sub-brand Markexta. By accessing stratition.com, requesting any Stratition or Markexta service, or completing a purchase, the Client unconditionally agrees to be bound by these Terms in their entirety and without modification.

Stratition operates stratition.com and is the parent company of Markexta. All services offered under the Markexta brand are ultimately provided by Stratition as the parent entity. These Terms apply equally to all services offered by Stratition directly and to all services offered under the Markexta brand. References to "Stratition" throughout these Terms include, where contextually applicable, Markexta and any other brand operating under Stratition's corporate umbrella.

These Terms are enforceable under the Indian Contract Act, 1872, the Information Technology Act, 2000, the Consumer Protection Act, 2019 where applicable, and all other applicable laws of the Republic of India. Clients located in other jurisdictions acknowledge that these Terms are governed exclusively by Indian law and agree to submit to its application to the fullest extent permitted by their local law.

Stratition reserves the right to amend, modify, replace, or withdraw any part of these Terms at any time and without prior notice. Amendments become effective immediately upon publication at stratition.com. Continued use of the website or any Stratition or Markexta service after such publication constitutes irrevocable and unconditional acceptance of the amended Terms. It is the Client's sole responsibility to review these Terms periodically. Stratition bears no obligation to individually notify existing clients of any changes.

1.2 Definitions

"Stratition Services" means all digital services offered by Stratition, including all services provided directly by Stratition and all services provided under the Markexta brand or any other brand under Stratition's corporate ownership.

"Markexta Services" means all digital services offered under the Markexta brand, which is a sub-brand wholly owned and operated by Stratition.

"Client" means the registered business, legal entity, or individual of legal age who purchases or accesses any service offered by Stratition or Markexta.

"Delivery Date" means the date on which Stratition or Markexta makes any service available to the Client via a hosted link, downloadable file, or both.

"Access Period" means the time-limited window during which Stratition guarantees availability of a delivered service, as defined in Section 1.6 of these Terms.

"Service Fee" means the total amount paid by the Client in exchange for access to a specified Stratition or Markexta service.

1.3 Eligibility

Stratition's services, including all services offered under the Markexta brand, are available exclusively to registered businesses and legal entities. Individual consumers purchasing for purely personal use are not eligible. Clients must be at least eighteen (18) years of age and must have the legal authority to enter into binding agreements on behalf of their organisation. Stratition reserves the right to refuse service to any entity at its sole and absolute discretion without obligation to provide reasons. Stratition's decision on eligibility is final and non-appealable.

1.4 Nature of Services

All services offered by Stratition and Markexta are digital in nature. Stratition does not offer, deliver, or guarantee any physical product, physical deliverable, or in-person service of any kind through stratition.com or through the Markexta brand. All outputs are delivered electronically through hosted digital links, downloadable files, or both, at stratition.com, markexta.com, or an associated platform.

Every service offered by Stratition and Markexta is produced and delivered on a one-time basis. The Client receives the service as produced at the time of delivery. No revisions, amendments, corrections, updates, or recreations are included within any purchased service. If a Client requires a revision, a different version, or a new iteration of any service, the Client must purchase a new service at the prevailing price. Requests for changes within an active Access Period will not be entertained and will receive no response.

Stratition's services are produced using third-party platforms and tools including but not limited to artificial intelligence platforms, cloud hosting services, and digital production software. Stratition makes no guarantee regarding the continued availability, accuracy, performance, or reliability of any third-party platform. Changes, outages, policy updates, or discontinuation of any third-party service shall not entitle the Client to any refund, remedy, or compensation of any kind.

1.5 Purchasing Services

A Client's purchase of any Stratition or Markexta service becomes binding upon full payment of the applicable Service Fee. Stratition will not commence production or delivery of any service until payment has been confirmed as cleared. All prices are published on stratition.com and markexta.com and are subject to change at any time without prior notice. The price applicable to any order is the price confirmed at the time of payment. All prices are exclusive of applicable taxes including Goods and Services Tax in India and equivalent taxes in other jurisdictions, which are the Client's sole responsibility.

In the event of a failed, reversed, or disputed payment, Stratition reserves the right to immediately suspend or permanently revoke the Client's access to all services without notice and without liability. In the event that a Client initiates a chargeback or payment reversal after a service has been delivered or made accessible, Stratition reserves the right to suspend all hosted access immediately and to pursue recovery of the full Service Fee through all available legal means. Initiating a chargeback after delivery does not constitute a valid refund request under any circumstances.

1.6 Access Period and Hosting

Upon delivery, all Stratition and Markexta services are made accessible to the Client for a maximum period of one (1) year from the Delivery Date. During this Access Period, the Client may access the service via the hosted link provided and may download and save any downloadable files included with the service. Stratition guarantees hosted availability only within this one-year window.

Where a diagnostic or intelligence report service is offered by Stratition or Markexta as a standalone digital report, such service carries a guaranteed access period of three (3) months from the Delivery Date only. Such reports are static, non-interactive, one-time views and are not live dashboards. Beyond three months, such reports may or may not remain accessible at Stratition's sole discretion. No guarantee of availability, accuracy, display reliability, or content integrity is made beyond the three-month window.

Upon expiry of the applicable Access Period, Stratition is under no obligation to retain, host, maintain, transfer, or make available any outputs, files, hosted links, or associated content. Stratition will not issue reminders regarding impending access expiry. It is the Client's sole and exclusive responsibility to download and preserve all deliverable files before the Access Period expires. Stratition bears no liability for any loss of access, loss of data, or inability to retrieve content after the Access Period has concluded.

1.7 Client Obligations

The Client agrees to provide accurate and complete information during all intake and onboarding processes. The Client acknowledges that delays caused by incomplete or late provision of required inputs extend the delivery timeline and do not entitle the Client to any refund or remedy. The Client agrees to use all Stratition and Markexta services in compliance with all applicable laws in their jurisdiction. The Client accepts sole responsibility for downloading and preserving all deliverable files before the applicable Access Period expires.

1.8 Termination

Stratition reserves the right to terminate, suspend, or restrict any Client's access to any Stratition or Markexta service at its sole and absolute discretion, at any time and without prior notice, without liability of any kind. Grounds for termination include but are not limited to material breach of these Terms, initiation of a chargeback or payment dispute, misuse of any service, conduct determined by Stratition to be harmful to its interests or reputation or to the interests or reputation of Markexta, and any activity that violates applicable law. Termination does not entitle the Client to any refund, compensation, or remedy of any kind.

1.9 Force Majeure

Stratition shall not be liable for any failure or delay in delivering any service caused by events beyond its reasonable control including but not limited to internet infrastructure failures, outages or policy changes by third-party AI platforms or hosting services, governmental or regulatory actions, natural disasters, pandemics, cyberattacks, or any other event that reasonably prevents delivery. In such circumstances, Stratition's obligations are suspended for the duration of the event. No refund or compensation shall be owed as a result of a force majeure event.

1.10 General Provisions

English is the sole binding language of these Terms. Any translation provided for reference purposes is provided for convenience only and the English version prevails in all matters of interpretation and enforcement.

These Terms, together with the Privacy Policy and Refund Policy published at stratition.com, constitute the entire agreement between Stratition and the Client and supersede all prior discussions, representations, negotiations, or agreements whether written or oral.

If any provision of these Terms is held invalid or unenforceable, the remaining provisions continue in full force and effect. Failure by Stratition to enforce any right does not constitute a waiver of that right. These Terms apply globally to all Clients regardless of their country of residence or the jurisdiction from which they access stratition.com or any Markexta platform.

Part 2 — Intellectual Property Policy

2.1 Preamble

This Intellectual Property Policy governs all intellectual property rights associated with all services offered by Stratition and Markexta, stratition.com, markexta.com, and all digital outputs produced by Stratition and its sub-brands. All intellectual property matters are governed by the Indian Copyright Act, 1957, the Trade Marks Act, 1999, the Information Technology Act, 2000, and all other applicable laws of the Republic of India.

2.2 Stratition's Intellectual Property

Stratition is and shall remain the sole and exclusive owner of all intellectual property rights in and relating to Stratition and all its sub-brands including Markexta. This includes all proprietary methodologies, diagnostic frameworks, scoring systems, and analytical processes used to produce any Stratition or Markexta service, all architectural structures, production processes, delivery models, and systems underlying any service offered by Stratition or Markexta, all design templates, structural frameworks, and feature libraries embedded within any service, all training data, prompt library structures, and AI-assisted production protocols used by Stratition or Markexta, the Stratition and Markexta brand names, logos, visual identities, trademarks, service marks, and domain names, all website content, marketing materials, and publicly published documentation at stratition.com and markexta.com, and all diagnostic systems, metric structures, scoring rubrics, and report architectures belonging to Stratition or any of its sub-brands.

No purchase or access to any Stratition or Markexta service constitutes a transfer, assignment, or licence of any of the above intellectual property to the Client, whether express, implied, or by estoppel.

2.3 Client's Rights to Delivered Outputs

Upon full payment and delivery, the Client is granted a time-limited, non-exclusive, non-transferable right to access and use the specific digital outputs produced for the Client during the applicable Access Period for internal business use only. The Client may download and retain local copies of downloadable files for continued internal use after the Access Period expires, provided such use remains consistent with the restrictions set out in this Policy. Stratition's hosting obligation ceases at the end of the applicable Access Period. Any continued access beyond the Access Period is at Stratition's sole discretion and creates no obligation or entitlement.

2.4 Prohibited Uses

The Client may not resell, sublicense, commercially redistribute, or offer to third parties any Stratition or Markexta service or output derived therefrom as a standalone product, a competing service, or as part of any commercial offering that replicates or competes with Stratition or Markexta. The Client may not reverse engineer, decompile, disassemble, or otherwise attempt to extract the underlying methodology, framework architecture, scoring systems, or production processes from any delivered output. The Client may not publicly represent any Stratition or Markexta service or output as independently conceived, developed, or owned by the Client in a manner that misappropriates Stratition's or Markexta's intellectual property. The Client may not reproduce, publish, or distribute the full content of any Stratition or Markexta proprietary methodology document without express prior written consent. The Client may not use any service for any unlawful, defamatory, fraudulent, or misleading purpose. The Client may not remove, alter, or obscure any intellectual property notices or proprietary markings within any delivered service. Violation of any prohibition entitles Stratition to immediately suspend access and pursue all available legal remedies without notice.

2.5 Permitted Uses

The Client may use the delivered digital outputs for internal business purposes including strategy execution, team deployment, and operational use within the Client's own organisation. The Client may share delivered outputs with their own employees, directors, and contracted advisors bound by confidentiality obligations. The Client may reference their engagement with Stratition or Markexta publicly in general terms, provided such reference does not misrepresent the service or infringe any intellectual property rights of Stratition or Markexta.

2.6 Third-Party Content in Delivered Outputs

Some services offered by Stratition and Markexta are produced with the assistance of third-party artificial intelligence platforms. Stratition does not warrant the originality, intellectual property status, or freedom from third-party claims of AI-generated content within delivered outputs. The Client is solely responsible for assessing the suitability of delivered content for their intended use. Stratition bears no liability for any third-party intellectual property claim arising from the Client's use of any delivered output.

Part 3 — Pricing and Commercial Policy

3.1 Preamble

This Pricing and Commercial Policy governs all commercial terms, pricing structures, payment obligations, and purchasing conditions applicable to all services offered by Stratition and Markexta. Stratition reserves the right to revise all published prices and commercial terms at any time and without prior notice. Revised terms take effect immediately upon publication at stratition.com or markexta.com. The price applicable to any order is the price confirmed at the time of purchase.

3.2 Pricing Tiers

Services offered by Stratition and Markexta are offered across client tiers as published on stratition.com and markexta.com, determined by criteria including the annual revenue and scale of the purchasing entity. Stratition reserves the right to determine the applicable tier for any Client at its sole discretion.

3.3 Regional Pricing

Stratition maintains regional pricing structures for its services and for Markexta services reflecting purchasing power across different markets. USD pricing applies to clients in the United States, United Kingdom, European Union, Australia, and Canada. INR pricing applies to clients in India and the Asia-Pacific region. Regional pricing is not interchangeable. Clients found to have misrepresented their region to access unavailable regional pricing will be invoiced for the applicable regional difference and may have access suspended.

3.4 Taxes

All published prices are exclusive of applicable taxes. Goods and Services Tax in India, Value Added Tax in the United Kingdom and European Union, and equivalent taxes in other jurisdictions are not included in published prices and are the Client's sole responsibility.

3.5 No Undisclosed Discounts

Stratition does not offer any negotiated, hidden, or informal discounts outside of those published on stratition.com or markexta.com. Verbal representations of discounts by any Stratition or Markexta representative not confirmed in a written invoice are non-binding.

3.6 Payment Terms

All services must be paid in full at the time of purchase. Stratition does not offer credit terms, deferred payment, or instalment plans unless expressly stated in a written invoice. Stratition accepts payment via bank transfer, online payment gateways, UPI for INR transactions, and such other methods as published from time to time. Card-based payments may be subject to a processing fee as communicated at checkout. Processing fees are non-refundable under any circumstances. Stratition will not commence production until full payment has been confirmed as cleared.

3.7 Access Period and Commercial Scope

Every service offered by Stratition and Markexta is purchased for a defined Access Period of one (1) year from the Delivery Date. The purchase price covers delivery of the service on a one-time basis and hosted access for one year only. After one year, Stratition bears no obligation to maintain access, renew hosting, or provide any service in connection with the original purchase. Continued access beyond one year requires a new purchase. Where a diagnostic or report-type service carries a shorter guaranteed access period, that period is as specified at the time of purchase. No service offered by Stratition or Markexta includes revisions or iterations within any Access Period. Any revision or recreation requires a new purchase at the prevailing price.

Part 4 — Disclaimer and Limitation of Liability

4.1 No Warranties

Stratition provides all services and all content on stratition.com and markexta.com strictly on an "as is" and "as available" basis. To the maximum extent permitted by applicable law, Stratition expressly disclaims all warranties of any kind, whether express, implied, statutory, or otherwise, including implied warranties of merchantability, fitness for a particular purpose, accuracy, completeness, non-infringement, and title. Stratition makes no warranty that any service will meet the Client's requirements or business objectives, be free from errors or inaccuracies, or that any hosted service will be available without interruption at any time within the Access Period.

4.2 No Guarantee of Outcomes

Stratition makes no representation, promise, guarantee, or commitment of any kind regarding business outcomes, results, performance, effectiveness, or return on investment arising from the use of any Stratition or Markexta service. Business outcomes depend entirely on the Client's own actions, market conditions, competitive environment, and factors entirely outside Stratition's knowledge or control. No statement made on stratition.com or markexta.com, in any marketing material, email, call, or by any Stratition or Markexta representative constitutes a guarantee of any specific business outcome. All illustrative examples or performance references are provided for informational purposes only and do not represent guaranteed or typical results.

4.3 Not Professional Advice

No service offered by Stratition or Markexta constitutes legal, financial, accounting, tax, medical, regulatory, or any other form of professional advisory service. Where any service references legal document templates, financial frameworks, or regulatory considerations, such content is provided strictly as informational material. Clients are solely responsible for seeking qualified professional advice in their jurisdiction before acting on any content delivered through any Stratition or Markexta service.

4.4 Third-Party Platforms

Stratition bears no responsibility for any failure, outage, policy change, data loss, or discontinuation affecting any third-party platform used in connection with any Stratition or Markexta service. The Client's inability to access any service as a result of a third-party platform failure does not entitle the Client to any refund, compensation, or remedy.

4.5 Limitation of Liability

To the maximum extent permitted by applicable law, Stratition's total aggregate liability to any Client arising out of or in connection with any service offered by Stratition or Markexta, whether in contract, tort, negligence, statute, or otherwise, shall not in any event exceed the total Service Fee paid by the Client for the specific service directly giving rise to the claim.

In no event shall Stratition be liable for any indirect, incidental, special, consequential, exemplary, punitive, or aggravated damages of any kind, including loss of revenue, loss of profit, loss of business, loss of data, loss of opportunity, loss of goodwill, business interruption, or reputational damage, arising from or in connection with any Stratition or Markexta service or stratition.com, whether or not Stratition has been advised of the possibility of such damages. Stratition bears no liability for any loss arising from a Client's inability to access any service after the expiry of the applicable Access Period. These limitations apply globally and irrespective of the jurisdiction in which any claim is brought.

4.6 Indemnification

The Client agrees to fully indemnify, defend, and hold harmless Stratition, Markexta, and all of their respective officers, employees, contractors, and affiliates from and against any and all third-party claims, demands, liabilities, losses, damages, costs, and expenses, including reasonable legal fees, arising from or in connection with the Client's use or misuse of any Stratition or Markexta service, violation of these Terms or any applicable law, infringement of any third-party intellectual property or other rights, and any unlawful, fraudulent, or harmful conduct by the Client in connection with any Stratition or Markexta service.

4.7 No Liability for Third-Party Disputes

Stratition is not responsible for any dispute, claim, disagreement, or complaint arising between the Client and any third party in connection with the Client's use of any Stratition or Markexta service. Stratition accepts no liability in connection with any dispute between a Client and their own customers, partners, employees, competitors, regulators, or other third parties.

Governing Law and Dispute Resolution

These Terms & Conditions are governed exclusively by the laws of the Republic of India. Any dispute, controversy, or claim arising out of or in connection with any part of this document or any service offered by Stratition or Markexta shall be resolved exclusively through binding arbitration under the Arbitration and Conciliation Act, 1996, seated in India. The language of arbitration proceedings shall be English. The arbitrator's decision shall be final and binding on both parties. Each party shall bear its own costs of arbitration unless the arbitrator directs otherwise.

Contact

All enquiries relating to these Terms must be directed to contact@stratition.com. Stratition does not accept verbal, postal, or in-person communications in connection with these Terms.